CarGuys Auto (“we,” “us,” or “our”) operates the website carguysauto.pro. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

Information We Collect

When you use our website or book a rental with us, we may collect:

• Personal information you provide, such as your name, email address, phone number, and mailing address
• Driver’s license and identification information required to complete a rental
• Payment information processed through our booking or payment system
• Booking details, including rental dates, vehicle selection, and pickup/return locations
• Website usage data, such as pages visited and browser type, collected automatically through cookies or similar technologies

How We Use Your Information

We use the information we collect to:

• Process and manage your car rental bookings
• Verify your identity and eligibility to rent a vehicle
• Communicate with you about your reservation, including confirmations and updates
• Respond to inquiries submitted through our contact form
• Improve our website and services
• Comply with legal and regulatory requirements

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment processors, to complete transactions
• Insurance providers, if required for your rental
• Law enforcement or government authorities, if required by law
• Service providers who help us operate our website or business (e.g., hosting providers)

Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect certain website functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make a request, contact us using the information below.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

CarGuys Auto 7601 Lucerne Drive, Middleburg Heights, OH 44130 (temporary address) Phone: (440) 768-3575 Email: info@carguysauto.pro